MatrixMaxx Support Center

How Can We Help?

MatrixMaxx 16.3.1 patch went live on October 19, 2016

The MatrixMaxx AMS was patched the evening of October 19, 2016

Generic enhancements and updates included the following …

  • Syncing available staff-generated emails between modules: balance due, payment, cancellation. Part 1: Membership, Commerce, Sponsorship  (Internal reference Project 7665)
  • Communications module: Individual List exports upgraded to offer field and direct-to-excel options (Internal reference Project 7764)
  • My Committees: Upgraded to allow staff to hide photos and post documents restricted to viewing by that committee. (Internal reference Maxx-2752)  Also hide meetings accordian if no meetings.  (Internal reference item 110650)
  • WWW Profile Creation: Address: upgraded validation to show state if country=USA and show province if country is other. (Internal reference item 109573)

IMPORTANT: Almost every patch includes updates/patches to the scripting in use on the various pages. Scripting is often cached by the browsers and only periodically refreshed. If a page is not formatting properly, or elements are missing or not behaving properly following a patch, please do a ‘hard refresh’ on the page prior to contacting Matrix to report an issue. (Using a keyboard, a browser can be forced to pull all elements of a page, again, by holding down the SHIFT key and clicking the browser refresh button.)