MatrixMaxx Support Center

How Can We Help?

MatrixMaxx 17.2.1 patch: weeks of July 24th-July 31st

The MatrixMaxx AMS was patched the weeks of July 24th and also on July 31st (this patch involved the first pieces of a data migration, so we spread them out to monitor the migrations).

Generic enhancements and updates included the following …

  • First stage of migration of communication stamps, to put into a better database format for future expansion. If new code and structure does well over the next few weeks, we’ll delete the old structure.
  • A few items for individual clients

IMPORTANT: Almost every patch includes updates/patches to the scripting in use on the various pages. Scripting is often cached by the browsers and only periodically refreshed. If a page is not formatting properly, or elements are missing or not behaving properly following a patch, please do a ‘hard refresh’ on the page prior to contacting Matrix to report an issue. (Using a keyboard, a browser can be forced to pull all elements of a page, again, by holding down the SHIFT key and clicking the browser refresh button.)