Trade associations tend to be very forgiving in accepting late dues payments, but eventually everyone faces the necessity of deactivating/terminating members who have lapsed in their dues for too long.
If you want to zero-out their most recent application/renewal(s), the easiest way to do this is to ‘cancel’ the application/renewal. You can actually do this as part of the deactivation process for the most recent application. (If there is more than one year of pending renewals, you’ll need to cancel the older ones manually)
Here’s the process:
– Go to the company view page for the company/organization member in question
– go to Membership accordion
– (go to view membership apps, if you just want to see what is going on)
– then go back to ‘deactivate organization membership‘
– choose to immediately deactivate it
– then choose to cancel the most recent application unless it is partially paid, in which case it is better to add a discount for the remaining dues and NOT cancel it
Feel free to practice this on your DEV server, first.