MatrixMaxx Support Center

How Can We Help?

Coming Soon! MatrixMaxx 21.4 Release and Overview Session (RSVP Now!)

The MatrixMaxx Release is next week! MatrixMaxx 21.4 Launches the afternoon of Tuesday December 14, 2021 

Be sure to Register for the MatrixMaxx 21.4 Overview Session that will occur on Thursday Dec. 14 at 11am Eastern time.

In the meantime …  You may go to your DEV server to see some of the new functions before they move to production. Read on for more details!

WWW Side Refresh!

The MatrixMaxx-generated WWW pages were a breakthrough concept and have been amazing. Now it’s time to make our front-end user functionality even better. This release kicks off a series of enhancements to improve our WWW offerings, starting with design improvements on the current pages, and expanding to new WWW page offerings and expanded API capabilities (allowing 3rd party CMS platforms to more easily pull data and create custom rosters, directories, calendars, and meeting info pages) (internal reference P1637 and P8493)

    • WWW Individual View Profile: The top of the View has been redesigned to give it a fresher, more modern appearance that better incorporates the image/photo, which at this point most clients have activated on WWW (internal reference P8493&M82768 )
    • Tip/Reminder! You as staff control whether or not the individual may view and edit their profile image on your WWW profile pages. Even 5 years back, associations were more hesitant to offer this, for a variety of reasons. But today the idea of being able to edit your profile photo has become ubiquitous. Your MatrixMaxx siteadmin(s) may check these settings on the Maxx Intranet at Admin -> Edit Custom Settings -> WWW Personal Profile

Membership Application/BulkEmail/BulkInvoice Print

As more clients implement PDF invoices and Bulk emailing, it has become apparent that sometimes there is not time for staff to contact all of the Member Contacts with missing emails.

  • There is now a new criteria available on the Membership Application searches: ‘Limit to applications without a valid email‘ (internal reference P9159&M83239)
  • Select “Yes” to only show results for which the system could NOT find an email.
  • This criteria is useful for associations who pregenerate their renewals and then want to email them out. Instead of needing to take the time to correct any members with missing emails, they can use this field as a criteria to then ‘Print Invoices’ and paper mail to these members.
  • Note: This field should always be used in conjunction with other criteria, for example year, payment status, etc. Used by itself, the search will potentially time out due to high numbers and processing time.

 

To get to *your* development site, to try these enhancements in advance

  • Go from your MatrixMaxx Intranet to Help ->  ‘Association-Specific Guides and Links’ section -> Link to your development and testing server
  • Your login will be the same as the one you use on the live server, unless you recently changed your username/password. In this case, use your old one to access the DEV server. (or contact Matrix for help!)

See any issues or have any feedback? Submit an item to the Matrix Client Site Extranet at http://clients.matrixgroup.net , with ‘MatrixMaxx Beta testing’ in the subject line. If you don’t have extranet access you may instead email webmaster@matrixgroup.net or call the MatrixMaxx HelpDesk (703-838-9777)